Privacy Policy

Douglas County Senior Living ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to find senior living options in Douglas County, Colorado.

Information We Collect

Information You Provide to Us

When you contact us or fill out forms on our website, we may collect:

• Contact Information: Name, email address, phone number, mailing address
• Senior Living Preferences: Care type needed (assisted living, memory care, etc.), preferred locations, budget range, move-in timeline
• Personal Details: Information about yourself or your loved one's care needs, health conditions, mobility requirements
• Communication Records: Content of emails, phone calls, or messages you send to us

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Small data files stored on your device (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Respond to Your Inquiries: Answer questions about senior living options in Douglas County
• Match You with Communities: Connect you with appropriate assisted living, memory care, or senior housing communities based on your needs
• Provide Personalized Assistance: Offer tailored recommendations and guidance throughout your senior living search
• Communicate with You: Send follow-up emails, schedule tours, provide requested information
• Improve Our Services: Analyze usage patterns to enhance website functionality and user experience
• Send Marketing Communications: With your consent, send newsletters, guides, and updates about senior living options (you can opt-out anytime)
• Comply with Legal Obligations: Meet legal and regulatory requirements

How We Share Your Information

We may share your information with:

Senior Living Communities

When you request information about specific communities or schedule tours, we share your contact information and preferences with those communities so they can assist you directly. This is essential to providing our referral service.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email delivery services
• Customer relationship management (CRM) systems
• Analytics providers

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process (subpoena, court order)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owners. We will notify you of any such change in ownership or use of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website performance and functionality
• Deliver relevant advertising (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
• Do Not Sell: We do not sell personal information
• Data Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the information in the Contact Us section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Third-Party Websites

Our website may contain links to senior living community websites and other third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

To exercise your California privacy rights, please contact us at 720-819-5667.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: